Last updated: 12. March 2025

We place great importance on ensuring transparency in the handling of personal data. This Privacy Policy provides information about which personal data we collect, for what purpose, and with whom we share it. To maintain a high level of transparency, this Privacy Policy is reviewed and updated regularly.

• Brevo (formerly Sendinblue)
• Dropbox
• YouTube
• WordPress
• Real Cookie Banner

If you have any questions or concerns regarding the protection of your data, you can reach us at any time via email at cg@cetesia.com. The entity responsible for data processing through this website is:

Company Name: Cetesia GmbH
Street: Tiergartenstraße 30
City & ZIP Code: 4415 Lausen
Country: Switzerland

Data Protection Officer:
Corina Gildemeister

Contact
Email: info@cetesia.com

 What Data Do We Collect and From Whom Do We Receive It?

• Personal details (name, address, date of birth, etc.)
• Contact details (mobile number, email address, etc.)
• Financial data (e.g., bank account details)
• Online identifiers (e.g., cookie IDs, IP addresses)
• Location and traffic data
• Audio and video recordings
• Special category data (e.g., biometric data, health information)

We handle your data confidentially and in accordance with the purposes set out in this Privacy Policy. We ensure transparent and proportionate processing.

If we are unable to comply with these principles in exceptional cases, data processing may still be lawful based on the following legal grounds:

• Your consent
• The execution of a contract or pre-contractual measures
• Our legitimate interests, provided that your interests do not override them.

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of that consent unless we have another legal basis.

You may withdraw your consent at any time by sending an email to the address provided in the Imprint. The withdrawal does not affect the lawfulness of processing that has already taken place.

a. General Principles

We may need to engage third-party services or affiliated companies to process your data (so-called processors). Categories of recipients may include:

• Accounting, fiduciary, and auditing firms
• Consulting firms (legal, tax, etc.)
• IT service providers (web hosting, support, cloud services, website design, etc.)
• Payment service providers
• Providers of tracking, conversion, and advertising services

We ensure that these third parties and affiliated companies comply with data protection requirements and handle your personal data confidentially.

In certain cases, we may also be legally required to disclose your personal data to authorities.

b. Visiting Our Social Media Channels

Our website may contain links to our social media channels, which are identifiable by corresponding icons. Clicking these icons will redirect you to our social media pages.

Social media providers will then be informed that you are accessing their platform from our website. These providers may use the collected data for their own purposes. Please note that we have no knowledge of the content of the transmitted data or how it is used by the respective operators.

c. International Data Transfers

In some cases, personal data may be transferred to companies abroad in the course of processing. These companies are subject to the same data protection obligations as we are. Data transfers may occur worldwide.

If the level of data protection in the recipient country does not match that of Switzerland, we will conduct a prior risk assessment and contractually ensure equivalent protection (e.g., using the EU Commission’s Standard Contractual Clauses or other legally required measures). If our risk assessment is negative, we will implement additional technical measures to protect your data.

You can access the EU Commission’s Standard Contractual Clauses at:
https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_en

We only store personal data for as long as necessary to fulfill the respective purposes for which they were collected.

Data collected during your visit to our website is stored for twelve months, except for analytics and tracking data, which may be retained longer.

Contract-related data is stored for a longer period due to legal obligations. Business communications, contracts, and accounting records must be retained for up to 10 years. Once data is no longer needed for service execution, it is restricted and used only for accounting and tax purposes.

We take all reasonable measures to store your data securely and protect it from loss, unauthorized access, misuse, or alteration.

Our partners and employees who have access to your data are required to comply with data protection regulations. In some cases, we may need to forward your requests to affiliated companies, but your data will always be treated confidentially.

On our website, we use SSL encryption (Secure Socket Layer) with the highest encryption level supported by your browser.

a. Right to Information

You can request information about the personal data we have stored about you at any time. Please send your request along with proof of identity to cg@cetesia.com.

You also have the right to receive your data in a common file format if we process your data automatically and if:

• You have given consent for the processing, or
• You have provided the data in connection with a contract.

We may restrict or deny access to your data if legal obligations or legitimate interests prevent disclosure.

We will process your request within 30 days, unless legal or technical reasons require an extension.

b. Right to Deletion and Correction

You can request the deletion or correction of your data at any time. However, we may deny your request if legal obligations require us to retain the data or if another legitimate basis exists.

Please note that exercising your rights may conflict with contractual obligations and could result in consequences such as the early termination of a contract or additional costs.

c. Legal Remedies

If you are affected by the processing of personal data, you have the right to enforce your rights in court or submit a complaint to the relevant supervisory authority.

In Switzerland, the responsible authority is the Federal Data Protection and Information Commissioner (FDPIC):
https://www.edoeb.admin.ch

We may update this Privacy Policy at any time. Changes will be published on https://feelix.world. You will not be individually notified of updates.

What Information Do We Collect and How Do We Use It?

When you visit https://feelix.world, certain data is automatically stored on our servers or on the servers of services and products that we use and/or have installed. This data is collected for system administration, statistical, security, or tracking purposes. The collected data may include:

• The name of your internet service provider
• Your IP address (if applicable)
• The version of your browser software
• The operating system of the device used to access our website
• The date and time of access
• The website from which you accessed our URL
• The search terms you used to find our URL

Why Are We Allowed to Process This Data?

This data cannot be assigned to a specific person and is not merged with other data sources. Log file storage is necessary to ensure the functionality of the website and the security of our IT systems. This constitutes our legitimate interest.

How Can You Prevent Data Collection?

Data is only stored for as long as necessary to fulfill its intended purpose. Log files are deleted at the end of each session. Since log file storage is essential for the website’s operation, you cannot object to this data collection.

Our website uses Brevo, formerly known as Sendinblue, for email communication, customer relationship management (CRM), and the ChatWidget for direct communication with our visitors.

If you subscribe to our newsletter, send an inquiry via our contact forms, or use other email communication services, your email address and, if applicable, other personal data such as your name or preferences, will be stored and processed by Brevo.

Brevo uses technologies like cookies or tracking pixels to determine whether emails have been opened and which links have been clicked. This helps us measure the effectiveness of our email campaigns and tailor them to the interests and needs of our users.

As a CRM tool, Brevo helps us manage and optimize customer relationships by storing information such as contact details and interactions with our website.

If you use the ChatWidget integrated into our website, the data you enter, as well as technical information (such as your IP address), will be stored and processed by Brevo.

We use Dropbox on our website to store and share documents and files. This service is provided by Dropbox, Inc., 333 Brannan Street, San Francisco, CA 94107, USA. Dropbox allows us to store files online, share them with others, and access them from different devices.

If you access files stored in Dropbox via our website or upload files using a Dropbox plugin or interface, various personal data, such as your name, email address, and technical access details, may be collected and transmitted to Dropbox. Dropbox uses this data to provide storage and sharing services, ensure data security, and analyze usage.

For more information on how Dropbox handles user data, please refer to Dropbox’s Privacy Policy: https://www.dropbox.com/privacy.

Our website embeds videos from YouTube, a platform operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

When a video is displayed or the play button is clicked, data—including your IP address and information about the browser you are using—is transmitted to Google’s servers and stored. This data is used to provide the video, monitor performance, and enhance the user experience.

If you are logged into your YouTube account, YouTube may associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account before accessing the video.

Our website is built on WordPress, a content management system developed by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA. WordPress allows us to create, manage, and publish content.

When using our WordPress-based website, various data—including your IP address, date and time of access, and information about your browser—may be collected and stored. This data is primarily used for administrative purposes and to ensure the smooth operation of the website.

Certain WordPress features, such as comments or contact forms, may collect additional personal data when you use them.

We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at <a href=”https://devowl.io/de/rcb/datenverarbeitung” rel=”noreferrer” target=”_blank”>https://devowl.io/de/rcb/datenverarbeitung/</a>.

The legal basis for the processing of personal data in this context is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obligated to provide the personal data. If you do not provide the personal data, we cannot manage your consents.